Frequently Asked Questions
Orders & Purchases
Where Do You Ship?
Where Do You Ship?
We ship our products across the United States, including Alaska and Hawaii. Each order is securely packaged and includes all the necessary hardware for quick and easy installation. Tracking details are provided once your order ships, so you can follow it right to your doorstep.
Do You Take Returns?
Do You Take Returns?
Because each of our products is custom-made to order, we’re unable to accept returns or exchanges. We encourage customers to review all details carefully before placing an order. If your item arrives damaged or incorrect, please contact our support team within 7 days of delivery — we’ll gladly replace or correct it at no additional cost.
What Materials Are Used in Your Products?
What Materials Are Used in Your Products?
All AddressMe products are crafted from premium-grade aluminum and high-quality composite materials designed to withstand outdoor conditions. Each piece is finished with a durable, weather-resistant powder coat that prevents rust, fading, and wear over time. This ensures your mailbox, post, or address plaque stays strong and keeps its beautiful finish for years to come.
Do You Offer Bulk or Wholesale Orders?
Do You Offer Bulk or Wholesale Orders?
Yes, we do. AddressMe proudly works with HOAs, home builders, property managers, and local contractors to fulfill bulk and custom orders. Whether you’re outfitting an entire community or a large development, we provide high-quality plaques, posts, and mailboxes designed for long-term performance and visual appeal.
Bulk orders receive dedicated support, volume-based pricing, and fast fulfillment. For more details or a personalized quote, please contact our team directly.
Are Installation Guides Provided?
Are Installation Guides Provided?
Yes. Every AddressMe product includes clear, step-by-step installation instructions to make setup quick and easy. All necessary hardware is included in your package, so you have everything you need for a smooth installation.
If you ever need additional help, our support team is happy to assist with guidance or replacement instructions—just reach out to us anytime.
Customize
Can I See a Proof Before My Custom Plaque Is Made?
Can I See a Proof Before My Custom Plaque Is Made?
Yes. When you customize your plaque on our website, you’ll see a digital preview before completing your order. This allows you to review your design, layout, and text for accuracy.
Please note that every plaque is handcrafted, so minor variations in color, spacing, or finish may occur. These small differences are part of the custom process and make each piece truly unique.
If you have special design requests or need assistance, our team is happy to help before production begins.
Can I Order a Custom Plaque with My Logo or Design?
Can I Order a Custom Plaque with My Logo or Design?
Yes. We offer custom plaques and signage featuring your logo, branding, or personalized design. Whether you’re a business, builder, or HOA, our team can create a professional design that fits your exact specifications.
Simply share your logo or artwork file, and we’ll guide you through the customization process — from proof approval to final production. Custom logo orders are ideal for offices, communities, or property entrances that need a cohesive and polished look.
Shipping & Tracking
How Long Will My Order Take to Arrive?
How Long Will My Order Take to Arrive?
Most orders are processed within 2–3 business days. Once shipped, delivery typically takes 5–7 business days depending on your location and the shipping method selected at checkout.
Custom-made products may require additional processing time, which will be noted during checkout. You’ll receive a tracking number by email once your order is on its way, so you can follow it from our workshop to your doorstep.
Do You Provide Faster Shipping Options?
Do You Provide Faster Shipping Options?
Yes. We offer expedited shipping at checkout for customers who need their orders sooner. Expedited delivery usually arrives within 1–3 business days after processing, depending on your location.
Please note that processing times for custom-made products may still apply, and additional shipping charges will be shown before you complete your order.
Can I Update My Shipping Address After Placing an Order?
Can I Update My Shipping Address After Placing an Order?
If your order hasn’t entered processing or shipping yet, we can update your shipping address. Please contact our support team as soon as possible with your order details to make the change.
Once an order has been shipped, we’re unable to modify the address, so it’s best to double-check all information before completing your purchase.
Address Plaques & Mailboxes for Your Community.
From enhancing the curb appeal of an entire neighborhood to helping ensure residents receive the correct mail, our house number signs and mailboxes help your community shine.
Community Builders & Developers
Ensure a cohesive and regulated look and feel to all of your subdivisions new homes with our products.
Home Owner’s Associations
Partner with us and generate revenue rebates by offering our products to your HOA members.
Apartment Complex Owners
Enhance the entry way for all of your rental units with our attractive and durable address plaques.
Municipalities
Enhance your buildings with great looking metal signage or create way-finding points with our plaques.